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Business Social Etiquette

Etiquette is defined as the fuel that powers successful relationships. Knowledge of correct etiquette can maximize the opportunity for individual and organisational success. Etiquette is more than just a code of manners, and at its core lie respect, consideration and honesty. Business  social etiquette helps the individual to know how to respond confidently to the numerous situations that confront the individual within and outside the work environment, making staff members ambassadors of the company at all times. The training module incorporates the programme developed by the United States’ foremost authority on etiquette, Emily Post.

This workshop will enable participants to understand the manners and principles that are conducive to forging good relationships leading to harmonious and productive workplaces and excellent relationships with clients.